Consulate of Guatemala in Chicago, illinois
If you are looking for the telephone number of the Guatemalan consulate in Chicago, you need to know its address or you want to schedule an appointment for any procedure, here you will find all the information you need.
Address: 5559 N Elston Ave #100, Chicago, IL 60630, USA
Phone: +1 312-540-0781
E-mails: callcentchicago1@minex.gob.gt
Web site: citaconsularguatemala.com
Social media: Facebook
Hours of operation: Monday to Friday from 09.00 to 15.00 and Saturdays and Sundays Closed.
Consul of Guatemala in Chicago: Nelson Rafael Olivero García
Consular Section Consular District: States: Illinois, Iowa, Minnesota, North Dakota,
Wisconsin, Indiana, Michigan
Embassy of Guatemala: Embassy of Guatemala in Washington DC
Guatemala Consular Appointment in Chicago
To schedule appointments at the Guatemalan Consulate in Chicago you can request it online through this link.
Remember the message that this consulate has recently launched. Appointments are free of charge and all you need is your documents and an Internet connection.
This message comes as a result of a series of scams reported by Guatemalan citizens, in which a third party asked them for money to make an appointment.
Photos and images of the Guatemalan Consulate
This is what we will find when we arrive at the consulate in Chicago.
The Consulate General of Guatemala in Chicago is noted for its active role in promoting Guatemala’s culture, tourism and economic development to its community abroad.
Through its publications in networks, the consulate invites the community to stay informed about the news and achievements of the country, highlighting important events such as the delivery of the Government Transition Report by President Alejandro Giammattei and promoting the GT News Agency portal for relevant news.
However, there is room for improvement in the consulate’s communication and accessibility, as reflected in comments from users who have experienced difficulties in trying to establish contact.
This underscores the importance of strengthening communication channels to ensure that Guatemalans in Chicago receive an efficient and timely response to their queries, maintaining the consulate’s commitment to quality service.
Opinions
The Consulate in Chicago has generated mixed opinions among users who have shared their experiences through reviews on Google Maps.
These opinions provide detailed insight into both the positive aspects and challenges faced by visitors to the consulate.
Positive aspects:
- Personalized Attention: Some users have highlighted the friendliness and effort of the staff to provide the best possible service, including the consul and other members of the team, who have been attentive and have tried to resolve all necessary procedures in an efficient manner.
- Effective Consular Services: Despite the criticisms, there are those who have managed to complete their paperwork satisfactorily, even mentioning positive experiences with obtaining passports and other documents in reasonable times.
- Communication and Preparation: Users who arrived well prepared, following emailed instructions and arriving on time for their appointments, reported fewer difficulties during the process.
Challenges and Areas for Improvement:
- Appointment System: A recurring complaint focuses on the appointment system, with users expressing frustration at the difficulty of getting appointments through the website or by telephone, and the lack of availability of dates.
- Long Waits and Organization: Reviews mention long waits, even for those with scheduled appointments, and confusion in the organization and order of care, which has generated dissatisfaction among visitors.
- Telephone Service: Several people have reported problems communicating with the consulate by telephone, including long waits and calls that end up being hung up on with no answer.
- Customer Service: Cases of unfriendly treatment by some employees have been reported, which has negatively affected the perception of the service received.
The Guatemalan Consulate in Chicago is an institution with the potential to offer valuable consular services to the Guatemalan community in the region.
However, the reviews suggest that there are significant areas that require attention and improvement, especially in terms of the efficiency of the appointment system, the organization for attending users, and telephone communication.
Procedures available at the Chicago Consulate
Other consulates of Guatemala in the US near this location
If you want to check the rest of the consulates in USA near you, check all the available ones.
