Consulate of Guatemala in Maryland
If you want to know how to contact the Guatemalan consulate in Maryland, either to schedule an appointment, find out their address or simply get their phone number, here we will provide you with all the necessary information.
Address: 979 Rollins Ave, Rockville, MD 20852, USA
Phone: +12404855050
Email: consmaryland@minex.gob.gt
Website: citaconsularguatemala.com
Social media: Facebook
Hours of operation: Monday to Friday from 08.00 to 16.00 and Saturdays and Sundays Closed.
Consul: Jessica MarĂa Mendoza BarquĂn
Embassy of Guatemala: Embassy of Guatemala in Washington, D.C.
Guatemala Consular Appointment in Maryland
To schedule an appointment at the Guatemalan consulate in Maryland, you can try to call by phone or you can also request it online through this link.
The Consulate General of Guatemala in Rockville, Maryland, located about 20 minutes from Washington D.C., is housed in a modern and spacious building equipped with free parking for visitors.
This entity was founded in 1995 with the objective of serving the growing Guatemalan community in Maryland, Virginia, West Virginia, and the District of Columbia, being Mrs. Ana Lucrecia Molina de GĂĄlvez its first Consul General.
Consulate Features and Services
As one of the largest Guatemalan consulates in the United States, it serves an average of 20,000 people annually, offering a wide range of services including the issuance of passports, visas, birth certificates, marriages and deaths, civil registration, legal advice, consular protection, issuance of IPRs, and criminal record certifications.
In addition, the Consulate is known for organizing cultural events that celebrate Guatemalan traditions and has an assistance program for Guatemalans in vulnerable situations.
Among its curiosities, the Consulate houses a children’s play area and a mural that reflects the rich history and culture of Guatemala, making it a unique and welcoming space for the Guatemalan community.
This focus on consular culture, assistance and services reflects the Consulate’s commitment to its community abroad.
Photos and images of the Maryland Consulate
User feedback
User opinions on the consulate service reflect a mixed experience, with both positive and negative aspects highlighted by users:
Positive aspects:
- Efficient Service: Some users have reported receiving very good service, highlighting the delivery of documents such as passports on the same day of the appointment, as long as the required documents and money order are presented.
- Staff Friendliness: Staff are mentioned as being friendly and attentive, with some users highlighting the good guidance provided and help in making appointments.
- Improvements in Service: There have been positive comments about improvements in service compared to previous experiences, highlighting that the consulate offers a faster and more organized service now.
Negative Aspects:
- Lousy and Slow Service: The most common complaint is the lousy service received, with users expressing frustration at the slowness of procedures and the difficulty in making appointments.
- Difficulty in Communicating: Many users report that it is almost impossible to communicate with the consulate, either by phone or email, and that the online appointment system does not work properly.
- Poor Treatment and Disorganization: There have been reports of arrogant treatment by staff, long waits, and a general perception of disorganization within the consulate.
- Problems with Document Issuance: Some users have waited months for their passports without receiving them, indicating a lack of adequate follow-up by the consulate.
Conclusion:
While there are users who have had positive experiences highlighting the efficiency and friendliness of the staff, a large part of the opinions reflect dissatisfaction with the service received. The main criticisms focus on the difficulty in obtaining appointments, the slowness of procedures, and the lack of effective communication with the consulate.
These negative aspects suggest key areas for improvement in terms of service efficiency, customer service and internal organization to serve the Guatemalan community more effectively.
More procedures available at the Maryland Consulate
Other consulates of Guatemala in the US near you
If you want to check the rest of the consulates in USA near you, check all the available ones.
