Consulate of Guatemala in Phoenix
Here we provide you with a complete guide to facilitate your procedures and improve your experience at the consulate of Guatemala Phoenix.
Address: 55 E Thomas Rd 3rd Floor, Suite 300, Phoenix, AZ 85012, USA
Phone: +1 602-200-3660
Website: citaconsularguatemala.com
Email: consarizona@minex.gob.gt
Hours of operation: Monday to Friday from 8:00 a.m. to 3 p.m. – Saturdays and Sundays Closed
Consul: Juan Fernando Valey Reyna
Consular Section Consular District: States of Arizona – Counties: Maricopa, Gila, Apache, Navajo, Coconino, Yavapai and Mohave.
State: New Mexico
Embassy of Guatemala: Embassy of Guatemala in Washington, D.C.
Guatemala Consular Appointment in Phoenix, Arizona
To schedule an appointment at the Guatemalan consulate in Phoenix, you can try calling by phone or you can also request it online through this link.
The Guatemalan Consulate in Phoenix is strategically located in the heart of the city, a short walk from Chase Field, home of the Arizona Diamondbacks.
This landmark is located on the third floor of a modern office building, reflecting the consulate’s commitment to accessibility and modernity.
The choice of this location is no accident, as the area is the center of a large and vibrant Guatemalan community in Phoenix, with over 200,000 people, providing a meeting point and essential services for its citizens.
Photos of the consulate
Opinions of Guatemalans about the Phoenix Consulate
Opinions about the Guatemalan Consulate in their respective locations show a clear trend towards general dissatisfaction among users with respect to efficiency, communication and treatment received:
- Communication and appointment problems: There are multiple complaints about difficulties in scheduling appointments and lack of response to phone calls. Users report being assigned to appointments that are then rescheduled or canceled without adequate notice, causing significant inconvenience.
- Long waits and inefficient service: Reviews frequently mention long waits to be served, even when an appointment is available. The service is described as slow and, at times, the staff is not prepared to handle the procedures efficiently.
- Lack of available appointments: Several users express frustration with the lack of availability of short-term appointments, with some reporting that they are informed of waits until next year to obtain an appointment.
- Negative in-person experiences: Negative experiences are reported directly at the consulate, including inappropriate treatment by staff and the consul, as well as allegations of mistreatment of consulate employees by management.
- Discrimination and mistreatment: Some reviews mention discrimination and mistreatment by authority figures within the consulate, which adds a layer of concern about the work environment and culture.
- Comments on improvement: Despite the predominance of negative opinions, there is one mention of improvement in service, suggesting recognition of efforts by the consulate to address existing problems.
In summary, the feedback collected from Google Maps reflects a critical need to improve appointment management, applicant communication and customer service within the Guatemalan Consulate, with the hope that recent efforts to improve will continue and result in a more positive user experience in the future.
Unique features of the consulate
Since its establishment in 1992, the Guatemalan Consulate in Phoenix has played a crucial role in serving the growing Guatemalan community in Arizona.
Recognized for its dedication to the promotion of Guatemalan culture, the consulate offers a wide range of vital services, including the issuance of passports and visas, registration of births, marriages and deaths, notarization of documents, legal and consular assistance, as well as the promotion of trade and investment and the protection of the rights of Guatemalans abroad.
In addition to its consular services, the Guatemalan Consulate in Phoenix is noted for its active participation in the organization of cultural and civic events that foster cohesion and pride among the Guatemalan diaspora, including the celebration of Guatemala’s Independence Day, the Children’s Festival and Day of the Dead.
The presence of a library with materials on Guatemala and the Migrant Care Center, opened in 2017, underscore the effort to provide educational resources and specialized assistance. Under the leadership of Consul General Alicia Eugenia Palomo Rodas, appointed in 2022, the consulate continues to strengthen its mission to serve and protect Guatemalans in Phoenix.
Consulate procedures
Other consulates of Guatemala in the US near this location
If you want to consult the rest of consulates in USA near Phoenix, check all available ones.
