Consulate of Guatemala in Riverhead, New York
If you want to know how to contact the Guatemalan consulate in Riverhead, either to schedule an appointment, find out their address or simply get their phone number, here we will provide you with all the necessary information.
Address: 1333 E Main St Suite 1, Riverhead, NY 11901, USA
Phone: +16314055010
Email: consriverhead@minex.gob.gt
Website: citaconsularguatemala.com
Social media: Facebook
Hours of operation: Monday to Friday from 09.00 to 16.00 and Saturdays and Sundays Closed.
Consul: Ana Elena Mercedes Flores ChavarrĂa de
Rojas
Consular Section Consular District: New York Counties: Suffolk and Nassau
Connecticut Counties: New Haven, Middlesex, Fairfield, New London, New Haven, Middlesex, Fairfield, New London
Embassy of Guatemala: Embassy of Guatemala in Washington, D.C.
Guatemala Consular Appointment in Riverhead
To schedule an appointment at the Guatemalan consulate in Riverhead, you can try calling by phone or you can also request it online through this link.
The Consulate General of Guatemala in Riverhead, located in Suffolk County, Long Island, New York, is housed in a modern and spacious office in a commercial building on the second floor, offering easy access by public transportation and free parking for visitors.
Since its founding in 2008, this consulate has served the growing Guatemalan community in Long Island and Connecticut, being its first Consul General Mr. Marco Vinicio Cerezo BlandĂłn.
Features and services of the consulate
This consulate stands out as one of the most important in the northeastern region of the United States, providing a wide range of services including passports, visas, birth certificates, marriages, deaths, civil registration, legal advice, consular protection, issuance of DPIs and criminal record certifications.
In addition, it focuses on cultural promotion and support for vulnerable Guatemalans through the organization of cultural events, a specific assistance program, and in 2023, the implementation of a new online appointment system to facilitate access to its services.
A distinctive aspect is that the Consulate General in Riverhead is one of the few in the United States that offers translation and interpretation services free of charge. It also houses a library with materials on Guatemala and carries out initiatives such as a scholarship program for Guatemalan students and workshops on topics relevant to the community.
The consulate operates Monday through Friday from 9:00 a.m. to 3:00 p.m., requiring appointments for most services and accepting various methods of payment. Its commitment to the community extends to providing free translation and interpretation services, underscoring its integral role in supporting and promoting Guatemalan interests in the region.
Photos and images of the Riverhead Consulate
User feedback
Opinions about the Consulate General of Guatemala reflect varied experiences, highlighting both positive and negative aspects of the service received:
Positive aspects:
- Professional and Friendly Attention: Several users expressed their gratitude for the attention received, indicating that the staff was professional, friendly, attentive and respectful. The consulate’s ability to offer solutions and friendliness in dealing with them were outstanding aspects.
- Organization and Efficiency: Some commented on the good organization and efficiency of the procedures, as well as the willingness of the staff to help and provide clear information.
- General Friendliness and Solutions: The ability of staff to offer options and solutions to user problems was valued, especially in situations where requirements were non-standard or when there were specific problems with documentation.
- Welcoming Atmosphere: The welcoming atmosphere of the consulate, reminiscent of Guatemala, was mentioned as a positive aspect that enhances the consular processing experience.
Negative Aspects:
- Disorganization and Slowness: Disorganization and slowness in processing procedures were the most frequently mentioned negative aspects, with users reporting long waits, even when they had previous appointments.
- Communication Difficulties: Some users experienced problems communicating with the consulate, either due to difficulties in obtaining appointments or lack of response to their queries.
- Inappropriate treatment: There were reports of disrespectful and unpleasant treatment by some employees, including poor manners of addressing users and the feeling of being treated unfairly or abusively.
- Additional Costs and Problems with the System: Users expressed frustration with unexpected additional costs, such as the obligation to purchase masks or pay for high priced services at the consulate. There were also complaints about the inefficiency of the appointment system and the consulate’s technology, such as faulty computers.
The Consulate General of Guatemala receives mixed reviews, with users appreciating the friendliness and professionalism of the staff in some cases, while others face significant challenges related to organization, communication and treatment.
Improving the efficiency of procedures, the organization of appointments and the quality of customer service are key areas to address and improve the overall user experience.
More formalities available at the Riverhead Consulate
Other consulates of Guatemala in the US near you
If you want to check the rest of the consulates in USA near you, check all the available ones.
